Warranty

Bleeding Heart Apparel Warranty Process

At Bleeding Heart Apparel, we are committed to providing high-quality products and customer satisfaction. If you believe your purchase has a defect or issue covered by our warranty, please follow the steps below to submit a warranty claim.

Information Required for Warranty Claims

When submitting your warranty request, please provide the following details:

  • Full Name

  • Order Number

  • Reason for Warranty Claim

  • Detailed Explanation of the Issue or Defect

This information helps us quickly evaluate your claim and process it as efficiently as possible.

How to Submit a Warranty Claim

  1. Contact Customer Service
    Please fill out the form below with the required information listed above.

  2. Evaluation of Claim
    Once we receive your request, our team will review the details and may ask for additional information or photos to better understand the defect or issue.

  3. Warranty Coverage
    Our warranty covers manufacturing defects in materials and workmanship under normal use for a specified period after purchase (refer to the warranty section on our policies page for exact duration and coverage limitations).

  4. Resolution
    If the claim is approved, we will provide options such as repair or replacement based on the nature of the defect and stock availability.

  5. Return Instructions
    In most cases, you may be asked to return the defective item to us. Return shipping instructions will be provided during the warranty process.

Important Notes

  • Warranty claims are only valid for products purchased directly from Bleeding Heart Apparel or authorized retailers.

  • Damage caused by misuse, accidents, alterations, or normal wear and tear is not covered.

  • Please retain your original purchase receipt or proof of purchase as it may be required to process your claim.

For more information regarding our policies please refer to the policies page.

We appreciate your trust in Bleeding Heart Apparel and are dedicated to resolving any warranty issues promptly.