Policies

Welcome

We are a Colorado born company, currently manufacturing every item by hand, in Silverthorne Colorado. We strive to bring you the highest quality, uniquely designed garments to keep you happy for years to come. Custom orders, designs, team jackets, and bulk orders are welcome; please just contact us to discuss details.

Payment

We currently accept Credit and Debit. Once payment is received if product is pre-manufactured it will take 1-2 business days to be packaged and shipped. If product is made-to-order it will be 7-12 business days to be manufactured and shipped.

Refunds and Exchanges

If you have purchased an item through the store and it does not fit, we will happily exchange the item for a different size. Exceptions to this exchange policy are custom orders. All sales on custom items are final. Any damages due to manufacture defect will be fully covered. Depending on the extent of the damage the item will either be repaired or replaced. If you have any questions regarding the policy or would like to submit a claim please contact us.

Additional Policies and FAQs

We LOVE CUSTOM ORDERS!!! Contact us to discuss details and we’ll create a listing just for you. All within reason, if you can draw it, we can make it for you!! If you have a team and/or would like to order in bulk we can discuss discounts. We also sell both wholesale and consignment, just contact us to inquire.

Seller Information

Address : Bleeding Heart Apparel, Attn: J Markowitz, PO Box 774, Silverthorne, Co, 80497
Contact Email: BleedingHeartApparel@outlook.com